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Peace Of Mind Guarantee
- Home / Privacy Policy
Privacy Policy
CamperVandomtakes your privacy seriously. That is why we will only use your personal information to provide you with the products and services you have requested, as well as to administer your account. We will not sell or share your information with third-parties you grant us explicit permission to do so, and we will never use your personal data for any reason other than the reasons described within this policy.
- Frequently asked questions
Who is using my data? CAMPERVANDOM LTD What is my data being used for? CamperVandom stores and processes data to help us maintain your account, process and store transaction details, offer customer support, send system updates and send offer details What will happen to my data? CamperVandom may use your data to send you information, updates and offers we think you’ll be interested in. What data will be kept and stored? CamperVandom stores registration details, transaction details, usage information and any information about your web preferences on our website. What data will be shared with others? We only share your data with regulators or government bodies if requested. How long will my data be kept for? CamperVandom will store your data for a period of 6 weeks after your last attempted login. After this period, your account will be deleted. You can request your account to be delete at any time. Who will be able to access my data? CamperVandom will never sell or share your data to any thirdparty, unless you grant us your explicit permission to do so. How will my data be kept and made secure? CamperVandom stores your data on secure servers that are based in the UK. Data is processed in the UK, and we use standard industry security protocols. - About our privacy policy
Our privacy policy outlines your relationship with our company and explains in detail how we use the information that you provide us with.
- About CamperVandom
CamperVandom is the trading name of CamperVandom Ltd, which is registered in the United Kingdom and registered with the UK’s Information Commissioner’s Office under the Data Protection Act 2018. Our data controller is Nick Morson, and we encourage you to get in touch with any questions you may have about CamperVandom.
You can reach us by:
- Post: Unit E, Swainson Farm, Goosnargh Lane, Preston, PR3 2JU
- Email: [email protected]
- Website: www.campervandom.co.uk
- Changing your preferences
If you’d like to change your web, contact or marketing preferences, you can do so at any time. Simply contact us at [email protected] to request the necessary amendments
- How we do business
CamperVandom is committed to upholding and maintaining your personal rights. We operate our business in-line with the European Union’s General Data Protection Regulation and observe your rights to change or withdraw your opt-in options at any time. As part of our ongoing
commitment to uphold your rights, CamperVandom will also extend advice on how you can issue formal complaints to relevant authorities, such as the Information Commissioner’s Office.- Sensitive data
CamperVandom does not collect any sensitive data about you. Sensitive data refers to (but is not limited to) information about your race or ethnic background, religious or political affiliations, trade union affiliations, sexual orientation, criminal background or health background.
- Who our privacy policy applies to
This privacy policy has been developed to inform users of CamperVandom how we use their data. CamperVandom is a Campervan Conversion Specialist, and we need to process the data of individuals to offer our products and/or services. Bearing that in mind, our privacy policy applies to any and all individuals registered with us as a user, customer, administrator or in any other capacity
- What information this policy applies to
There is a lawful basis for processing your data, and this section of our privacy policy outlines how this applies to the personal information you provide us with or allow us to collect.
The information this policy applies to includes information that you:
- Provide as part of any registration process
- Provide as part of any campaign creation activity
- Provide in the form of numerical data, metadata or communications
- Give us as part of our ongoing relationship
This policy also applies to information that we:
- Collect relating to how you interact with our website
- Must process to complete purchases and other transactions
- Consent
Please note that when you submit personal data on our website, you are giving CamperVandom your explicit consent that we can use that data in line with our privacy policy.
- Opting-out
After giving CamperVandom your consent, you are free to amend your consent or withdraw your consent at any time. You have the right to object to the processing of your data. To optout, change your preferences or revoke your consent, simply contact us by emailing [email protected]
- Data processing and storage
CamperVandom collects and stores data in the UK. We will store your data for a period of 6 weeks after your last recorded login attempt unless otherwise noted and explicitly stated.
CamperVandom stores data relating to transactions, payments and orders for a period of up to seven years. This period may be extended under certain circumstances as part of our ongoing commitment to comply with UK and international law.
We use carefully selected and recognised third-parties to help us take payments, provide commerce services and manage company accounts.
Some of these third-parties may operate outside the European Union.
CamperVandom may process your data based on more than one legal ground. Circumstances under which we may be required to process your data under more than one legal ground may include:
Reason Data type Legal basis Customer registration Identity and contact information To carry out a contract we’ve made with you Processing and/or delivering your order Identity, contact information, financial information, financial and transactional data To carry out a contract we’ve made with you and to exercise our legitimate interests to recover debts owed To manage our customer relationship with you Identity, contact information, marketing and communications preferences To carry out a contract we’ve made with you, to comply with legal obligations and to exercise our legitimate interests to keep our records updated - Marketing and communications
CamperVandom may send you marketing communications if you have given us your contact details and opted-in to marketing communications.
You can opt-out of these marketing communications and manage your preferences at any time.
- Our company obligations
As a data controller, CamperVandom is legally responsible for the data you provide us with. In honouring that responsibility, we pledge to uphold our commitments under GDPR and the Data Protection Act 2018.
We will only ever use your data:
- In ways that are both fair and legal
- As described within this policy
- In ways that are necessary for the purposes described
In addition, CamperVandom processes the personal data you submit to us or we collect as a data processor. As part of this role, CamperVandom takes all necessary precautions to secure the personal data we collect, process and store.
We may occasionally use the data you provide us with for marketing, relationship management or account management activities. These activities are designed to ensure you have adequate information about other products and/or services we offer, that we have reason to believe you may be interested in. You have the right to opt-out of these activities at any time.
- Third-Parties
CamperVandom never shares your personal data with third-parties unless those parties have been explicitly mentioned within our privacy statement.
- Our security
As part of our ongoing commitment to GDPR, CamperVandom will report any security breaches or attempted breaches to the relevant authorities within 24 hours. We will subsequently contact all those affected by the breach within 72 hours of its occurrence.
- Legitimate interests
As part of the Data Protection Act 2018, CamperVandom serves the right to share selected information with third-parties that use data for non-marketing purposes. This could include (but is not limited to) organisations that provide credit assessments, identification services and fraud prevention activities.
- Contact us
CamperVandom is committed to upholding your rights. If you have any questions, comments or concerns about this privacy policy or wish to exercise your rights in relation to your personal data, please contact Nick Morson at CamperVandom.
We will process any request within 20 days. Subject Access Requests are normally performed free of charge, but we may need to charge individuals for excessive or unreasonable data requests.
EXCELLENTTrustindex verifies that the original source of the review is Google. December 2025 and having just collected my 2020 Transit Custom L2H2 from Campervandom I am overjoyed with the finish. Nick and his team are true professionals who carried out a full conversion to the highest quality. Being in the motor trade myself and having worked at McLaren cars I know about quality, fit and finish . Campervandom are in this category and are always happy to adapt and add things as per customers needs. Nick was ever so patient and always prompt with replies. I look forward to following this company and thoroughly recommend them to anyone thinking about Van Life. Cheers again Nick and Team .Posted onTrustindex verifies that the original source of the review is Google. From the first call to handover, we felt like valued customers. As newcomers to van life, we appreciated how clearly Nick explained our options and helped design a conversion that exceeded our expectations — even in a SWB Transporter. The workmanship and components are excellent, with clever storage and plenty of comfort for two adults and a dog, without feeling cluttered. The van was ready on the agreed date — our first time even seeing it, as we bought the used van remotely from a VW dealer and had it delivered directly to Campervandom. All our beginner questions were answered clearly at handover. We headed straight off on a 3,500-mile trip across Europe, on and off-grid. We needed help a few times learning the features, and Nick was always available, patient, and reassuring. A genuinely quality company — friendly, professional, and kind. Well done, and thank you, Nick and the team.Posted onTrustindex verifies that the original source of the review is Google. I have just had my VWT6 changed from the traditional rock and roll type conversion to u shaped. Absolutely over the moon with my van. It looks amazing! Couldn't be happier with the overall service from start to finish. Nick was extremely helpful in advising and answering my many questions! Prompt replys to emails/phone calls. Cannot fault this company. Even allowed a buyer to collect my old furniture from his workshop. Would highly recommend.Posted onTrustindex verifies that the original source of the review is Google. Outstanding service and attention to detail from Nick and his team. This was a new venture for us, having been campers for many years getting a campervan was a big step and Nick guided us through all we needed to know. Really pleased with the finish and quality of the conversion and glad we found Campervandom.Posted onTrustindex verifies that the original source of the review is Google. Nick and team have been amazing throughout. Great job done on the van and Nick was always willing and available to support and remedy all my teething problems! and endless questions with our first van. Thanks againPosted onTrustindex verifies that the original source of the review is Google. Campervandom converted our be transporter. We were very happy with the finish and Nick’s communication and advice was excellent throughoutPosted onTrustindex verifies that the original source of the review is Google. Can not recommend these guys enough. Nick and his team were fantastic from start to finish. Very knowledgeable, great ideas and advice. Constantly updated on the progress of my van. Workmanship was top notch. Great company 👌Posted onTrustindex verifies that the original source of the review is Google. Absolutely delighted with the work Nick and his team carried out on my Volkswagen Transporter! Nick went above and beyond throughout the entire process, answering any questions I had immediately and always with great professionalism. I genuinely can’t express how happy I am with the end result — the attention to detail and quality of workmanship is outstanding. This is exactly how a business should be run. I’ll definitely be returning in the future for more modifications, and I can’t recommend Nick and his team highly enough. Many thanks again!Posted onTrustindex verifies that the original source of the review is Google. We are a family of four who decided to hire the rental campervan for a trip to Tenby. We absolutely loved it! The van was very clean and cleverly designed to maximise storage and space. It came with added extras included such as cutlery, tableware, frying pan, pan, cooking utensils, washing up necessities (including a tea towel ☺️) and even salt and pepper - these made the getaway much easier as we didn’t have to pack these things. There were also camp chairs, which were great for sitting out under the awning. It’s the perfect set up if you’re not seasoned campers and want to try it out - like we did! The pop top bed was great for the kids and we found the rock and roll bed easy to fold out and more comfortable than I expected. All in all we had a brilliant time away for our first (but I’m sure it won’t be our last) campervan trip and we would 100% recommend renting from Campervandom so you can experience van life too!Posted onTrustindex verifies that the original source of the review is Google. Nick and his team have done a brilliant job on converting my V W Caddie Maxi van into a camper van.Nick has a wealth of knowledge and experience in converting different types of vans into campers. We the planned the layout and colour scheme together. I am very happy with the result. It was finished to a high standard and on time. Communication with Nick has always been swift. I love my little camper and am having many adventures in it.
